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Open Support1. Information We Process
Depending on the features you use and permissions you grant, ChronoQ may process information such as:
- approximate, precise, and where relevant background location information for route planning, ETA, navigation, and travel-related features;
- planner, event, reminder, routine, schedule, and related information that you choose to create or manage in the app;
- calendar information if you choose to use Android calendar import features;
- camera or gallery images and extracted text when you use OCR or event-draft features;
- saved places, route history, completed-trip information, local app settings, and backup or restore data;
- subscription information related to ChronoQ Pro purchases made through Google Play Billing; and
- information you voluntarily provide when contacting support or privacy email addresses.
2. Location Data
ChronoQ uses location information for features such as route planning, travel timing, navigation assistance, route progress, departure-related behavior, and arrival-related behavior. Location access depends on the permissions you allow through device settings.
When permitted by the user and required by the relevant feature, ChronoQ may also use location while the app is not visibly in the foreground in order to support guidance or travel-related workflows.
3. How We Use Information
- Provide maps, routing, ETA, navigation, and journey-planning functionality.
- Support events, routines, reminders, alarms, and planning tools.
- Import calendar information when requested by the user.
- Support OCR, text extraction, and event-draft generation.
- Process and maintain subscription functionality.
- Maintain app security, reliability, and service protection.
- Respond to support and privacy-related inquiries.
4. Maps, Routing, and Geocoding Services
ChronoQ uses third-party providers for core functionality:
- MapTiler provides map data, map styles, and related map resources used directly by the app.
- HeiGIT openrouteservice provides routing services through the ChronoQ backend.
- OpenCage provides geocoding services through the ChronoQ backend.
- Railway provides hosting infrastructure for ChronoQ backend services.
- Google Play Billing supports ChronoQ Pro subscription purchases and related billing processing.
These providers may process information necessary to provide their services according to their own terms and privacy practices.
5. Local Data, Backup, and Restore
Many ChronoQ features use local device storage, including planner information, reminders, saved places, route history, app settings, and local entitlement or app-state information.
ChronoQ may also support backup and restore functions for app information. Backup or exported files may remain under your control depending on how you use them.
ChronoQ currently does not require a ChronoQ account or login, and it does not currently provide a ChronoQ account-based cloud backup system.
6. Subscription Information
ChronoQ Pro subscriptions are processed through Google Play Billing. ChronoQ does not collect or store your payment-card details.
ChronoQ may locally store information related to subscription entitlement or purchase state as part of the current app behavior.
7. Data Sharing and Security
ChronoQ does not sell personal information. Information may be shared with service providers only when necessary to provide core app functions, maintain security, operate the service, or comply with legal obligations.
We use reasonable technical and organizational measures designed to protect information processed by ChronoQ, but no electronic transmission or storage method can be guaranteed to be completely secure.
8. Privacy Requests, Retention, Children, and Changes
Privacy requests: For privacy questions or requests related to information processed by ChronoQ, contact privacy@chronoq.app.
Retention and control: Some information may remain only on your device or in backup files under your control. You can remove certain local information through app controls, by clearing app storage, or by uninstalling the app, depending on the data involved.
Children's privacy: ChronoQ is not designed specifically for children, and we do not knowingly collect personal information from children in violation of applicable privacy requirements.
Changes to this policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.